TK Elevator, the Düsseldorf-based urban mobility company, has analyzed four megatrends and applied them to vertical mobility, announced a company statement. In its report “The Elevator of Tomorrow: 4 Trends Personalizing the Rider Experience”, TK Elevator explains how improved vertical mobility can enhance user experiences and make buildings more efficient and future-proof.
Firstly, it cites the megatrend of cloud-based predictive maintenance (PdM), which uses IoT sensors to capture historical and real-time data, such as call volume and door movements. This can improve reliability by guiding better decision making in a building’s systems and equipment, writes TK Elevator.
The company continues to mention two-way in-cabin communication to deliver increased safety. According to the report, a digital elevator equipped with a connected camera and video panel lets passengers communicate with the team remotely monitoring it. Contact center agents can also gather information from inside the cabin without a single word being spoken.
Trend three relates to personalizing the elevator ride. Lighting and music could, for example, be changed throughout the day, to be uplifting in the morning and calming in the evening, writes the report. Finally, TK Elevator highlights Software as a Service (SaaS), which “securely connects and integrates disparate data across different systems for better decision-making visibility”. Its use of Application Programming Interfaces (APIs) also allows digital elevators to keep up with technology upgrades.
“The modern elevator environment is an extension of connected buildings,” writes TK Elevator. “Commercial building and property managers who invest in the technology will (…) make their properties safer and more secure, yield data insights to inform their decision-making and reduce their operations and maintenance costs.” em
